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SmardonCloud Policy


This Privacy Policy explains the practices and policies of Smardoncloud regarding the collection and protection of Personal Data supplied by users or collected by us from users of Smardoncloud websites, Smardoncloud backup services (the “Service”).

Smardoncloud defines “Personal Data” as any data from which it is practical to directly determine the identity of an individual. Any capitalized terms not defined in this Privacy Policy have the meanings given in the Service’s License and Product Agreement (the “User Agreement”). This Privacy Policy may be updated by Smardoncloud from time to time. Smardoncloud will provide notice of materially significant changes to the Privacy Policy by posting notice on its websites.

By registering to use the Service, you agree (1) to comply with the terms and conditions of this Privacy Policy and (2) Smardoncloud may process (i.e., collect, use, etc.) your Personal Data as described in this Privacy Policy or the User Agreement. Personal Data may be processed by Smardoncloud in the country where it was collected as well as other countries (including the United States) where laws regarding processing of Personal Data may be less stringent.

Personal Data

Once you register with Smardoncloud and sign in to the Service, you are not anonymous to Smardoncloud.

When registering with Smardoncloud, you provide Personal Data, which may include company name, industry, number of employees, phone number, your title, city, state, country, zip code, a user name, and a confirmed email address. When backing data up with the Service, you send us that data and you also are sending file system information, including names of files and directories. Smardoncloud may also record your IP address when you submit information.

Smardoncloud also may collect, at your option, certain preference and demographic information from you.

All information collected by Smardoncloud is used for internal purposes of providing the Service, providing support to users, and to improve services. Aggregating non-identifying information supplied by users allows Smardoncloud to understand its user base and to improve services.

Smardoncloud may also use your company name, logo, and feedback for marketing purposes. For example, Smardoncloud may use information you provide to contact you to further discuss your interest in our products or services and to send you information regarding Smardoncloud and its partners, such as information about promotions or events.

To protect your account information, please keep your password secure.

All Users may opt to remove their Personal Data from our live database by contacting Smardoncloud and canceling their Smardoncloud user account. Users of the Smardoncloud dashboard Services may also cancel their user account by logging into their account, selecting My Account, and clicking on Delete Account or request from the person who added that person to the account for removal.

Smardoncloud does not intentionally gather Personal Data about visitors who are under the age of 13.

We will not sell or market the email addresses or other collected personal information of registered Users to third parties.

We will not view the files that you backup.

We may view your file system information (file extensions, sizes etc. but not your file contents) to provide technical support.

You acknowledge and agree that Smardoncloud may occasionally send you administrative communications regarding your account or the Service via email.

Cookies and Passive Data Collection

Smardoncloud uses cookie, IP address, and URL information to improve and further develop the Service, and to provide enhanced or geographically differentiated features and service levels to Users, where available. Smardoncloud uses cookies to save User screen names, session validations, and on Users’ browsers and hard drives, and may use them to provide tailored products and services to those Users, as they become available.

IP Addresses also help us diagnose network congestion, problems with our servers and otherwise assist in the administration and delivery of the Service to our Users.

Links to Third Party Sites

Smardoncloud websites may contain links to other sites that are not under our control. These websites have their own policies regarding privacy. You should review those policies before visiting the websites. We have no responsibility for linked websites, and we provide these links solely for the convenience and information of our visitors. 

Smardoncloud Service Providers

Smardoncloud does not disclose Personal Data to third parties, except to process credit card information for orders(coming soon). However, at a future time, Smardoncloud may need to provide users’ Personal Data to other third parties to deliver specific services to the user (such as hosting services or support services). These third parties will be required to adhere to Safe Harbor Privacy Principles or at a minimum Smardoncloud will require the third party to certify they follow privacy protection equal to Smardoncloud. Users will also be provided with a mechanism to opt-out of having their Personal Data viewed by such third parties

Legal Requirements

Smardoncloud does not disclose Personal Data, including the data you back up with the Service, unless disclosure is necessary to comply with an enforceable government request such as a warrant.

Change of Ownership

In the event of a change in ownership, or a direct merger or acquisition with another entity, we reserve the right to transfer all of Smardoncloud User information, including Personal Data, to a separate entity. We will use commercially reasonable efforts to notify you (by posting on our website or an email to the email address you provide when you register) of any change in ownership, merger or acquisition of Smardoncloud’s assets by a third party, and you may choose to modify any of your registration information at that time.

Smardoncloud uses industry standard security measures to protect against the loss, misuse and alteration of the information under our control. Although we make good faith efforts to store the information collected by Smardoncloud in a secure operating environment that is not available to the public, Smardoncloud cannot guarantee complete security. Further, while we take reasonable steps to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party “crackers” from obtaining this information.

You may, at any time, choose to correct or update the information you have submitted to Smardoncloud by updating your account on our website.

If you cancel your account, your Personal Data and other information may be retained in our archive or backup records.

If you have a dispute or complaint about privacy on a Smardoncloud website, we kindly ask that you attempt first to resolve the issue directly with Smardoncloud by emailing support@smardoncloud.ie.

Smardoncloud reserves the right in our sole discretion to revise, amend, or modify this policy and our other policies and agreements at any time and in any manner. Notice of any revision, amendment, or modification of this policy will be posted on Smardoncloud websites, and a User’s continued use of the Service will signify agreement to such changes.

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